IM Process

Owned by Janet
Last updated: Oct 17, 2024 by FIS
6 min read

 

Overview

This is where data elements are transformed into information and knowledge and then into action.  The recommended information management process has six steps:

Plan

The identification of the core information set that is needed for effective decision-making starts here. This stage should involve strategic decision makers setting the direction and identifying exactly what information is needed. Available resources and time are critical elements, in a sudden onset the information needs might be very different than in a complex emergency.

Collect

Using the strategic direction given in the planning stage collection involves review the time and resources and determining the appropriate methodology.  Secondary data often is a good starting point with primary data collection efforts taking the longest and requiring more resources. Normally (but not always!) OCHA IMOs engage in the collection of secondary data and cluster IMOs are responsible for primary data collection. 

Process

Consists primarily of transforming raw data into a format that can be used for analysis. It is a time-intensive activity involving cleaning and organizing the collected data.  The true quality of the data often becomes apparent in this step.  Information management officers are often the first people to scrutinize the data and can help in the determination of quality and usability. 

Analyse

Normally carried out on two levels;

  1.  basic statistical or spatial analysis using charts, graphs or maps to display basic information and

  2. adding background, contextual or technical expertise. 

In addition to information management officers, subject matter experts should be involved in the analysis step. Going back to the planning step ask if the collected data can provide the needed answers.  Be clear on the limitations of the data.

Communicate

Depending on the intended audience communication of the analyzed data (now information) can take the form of reports, maps, or charts. It can be shared via the web or on paper and the underlying data can be shared as tables.  Take care to consider the sensitivity of the data.

Feedback

An often forgotten step.  After completing the process stop and review, did decision-makers have the information needed to make critical decisions? If repeated how could the process be improved on streamlined?