I created a new entry/content but it is not appearing in my SitRep.
Are you in the correct work space?
Entries created in the DSR Training space will only appear in the DSR Training space. Entries created in the production Digital Situation Report space will only appear there.
Was the entry published as an individual piece?
Entries in “Draft” mode will not appear on you SitRep. Each piece needs to be published individually before it can appear on your SitRep.
Did you add your entry through your SitRep or through the home page?
Entries created using the “Add entry” button on the home page are not automatically linked to your DSR. You can add the entry to your report by using the Link existing entries option on your DSR.
What happens to the Flash Update after the time expires?
Flash Updates remain in the CMS as published but will not appear on your SitRep after the time (selected when the update created) has expired.
Can I change where the image appears in my article?
At this time, all images added to the Article appear on the right hand side. They are also automatically resized to conform to the space.
How do I add team member to our Contentful account?
Send a request to the DSR Team with the name and UN email address of the individual you would like to add to your account. After they have created a LastPass account, the Contentful information will be shared with them. Please note that there are no roles assigned in Contentful. All users have the same capabilities.
How do I remove a team member from our Contentful account?
Send a request to the DSR Team with the name and UN email address of the individual you would like to remove from your account.
I’m having trouble publishing my Digital SitRep.
Do you receive a “Validation failed” error message?
A required element may be missing from your DSR. Scroll through your report and locate any item highlighted by a red bar such as:
Updated the missing items and verify that all images are published with the correct dimensions.
If you continue experiencing trouble, contact the DSR team.
I’m having trouble previewing my Digital SitRep.
Do you receive a log in request?
Contact the DSR team for the username and password. You only need to log in once to preview.
Do you receive a 404 error?
Check the slug and country code of your page. This is located at the very bottom of the right sidebar.
If you notice any error messages in red and are on the production (Digital Situation Report) space, contact the DSR team for assistance.
If you notice any error messages in red and are on the DSR Training space, you may need to modify your slug or country code as it matches that of another practice SitRep. You can contact the DSR team for assistance.
How do I change the layout of my Digital SitRep?
All Digital SitReps follow a similar layout design. Sidebars and other elements which disrupt the current layout cannot be added at this time. DSR owners should provide the minimum (Highlights, Key Image, Key Figures, Funding, and Contact).
If you have ideas or requests for features, please contact the DSR team.