Product catalogue and editorial processes

Overview

The Information Product/Service Catalogue is a planning tool to document what products and services exist, timelines of their production, frequency, sources and formats. Each country office should complete this template with country specific information. Agreeing on timelines in the offic early on improves workflows and predictability. The catalogue can be used in the process of institutionalizing information flows in the office and creating editorial processes.

Process

In order to make OCHA’s Information activities predictable to our partners and clients, OCHA should set up a standard reporting and product cycle. By using this approach, we give the clusters space to do their work between reporting periods and allow them to be predictable with their cluster members (as they define a reporting cycle for their members). Having predictable output will also help management as they always know when the next release is due.

Outputs/Resources

Templates/Tools

• IM Product Catalogue Template (2014)
• OCHA Product Survey Template (2018)

Examples of Catalog

• OCHA Global Product Catalogue
• Eritrea Product Catalogue (2020)
• Central African Republic Product/Service Catalogue (2017)
• Democratic Republic of the Congo Product/Service Catalogue (2013)

Example of product tracking:

• CAR product impression tracking