No sensitive information is to be stored in the Confluence wiki.
Rather it should be instructions, links to (secured) sensitive instructions, links to tools/boards/documentation/resources.
Onboarding
Technical Setup
Access
Contentful / Lastpass process (also see Contentful & Lastpass section in Onboarding)
- Send Ask the office for their Generic office email address
- Create an account, with that address, and set a password. Ask the office to forward the verification email that they receive so that we can verify the account.
- Add this Contentful account to the OCHA-Reporting LastPass vault.
- At the same time send an invite, for the Contentful DSR Training space, to the office's generic email address. Ask the office to send you the resulting passwordinvitation email.
Ask the office to create (free) LastPass accounts using their UN.org email addresses (and inform you who they are).
Log into this new Contentful account and change the password.
Add this adjusted Contentful account to the OCHA-Reporting LastPass vault.
- DO NOT invite them through LastPass until they have setup their LastPass account. Otherwise it sends them an invitation which seems to cause more problem than it does good.
- If you have invited them before they created an account AND they are not able to login or reset their password, they will need to Reset the Account (https://lastpass.com/delete_account.php?np=1)
- Make sure that they have logged into LastPass (online) once. Otherwise, you will not be able to share the credentials.
- Have them install the LastPass Browser plugin & log into it.
- DO NOT invite them through LastPass until they have setup their LastPass account. Otherwise it sends them an invitation which seems to cause more problem than it does good.
Share the Contentful credentials, via LastPass without the password being visible, to the above LastPass accounts
Tracking
PM links
Analytics
- The Google Analytics tracker was setup and managed through digitalservices@humanitarianresponse.info
- Access can be granted to any office if they provide their Gmail/Google Account
- Page action analytics (example: PDF downloads, subscription clicks, PNG downloads, etc)
Translations
- Translation are managed through a dedicated Google Spreadsheet which includes relevant instructions.
- Once cleared (i.e. green), the developer can incorporate the additions/changes.