Contact Lists

Overview


A database, whether online or offline that provide the name, organization, cluster, email, telephone number and location of actors working in an emergency or country. Outlook address book, Outlook shared mailbox, UN iNeed platform are used to manage contacts and distribution lists, MailChimp to manage campaign lists, matrices are also used for contact lists management as well.

IM Input/Task

Compile, update and manage contact list information 

Main Skillset

Content Management

Focal Point

IMO

Frequency

As need arises; Part of preparedness activities to keep contact list updated.  

Distribution

HumanitarianResponse.info, e-mail, print, MailChimp

Audience

HCT, Cluster member agencies, IMOs, Government, I/NGOs, Donors, CSOs, HQ 

Data Sources

Cluster IMOs, HCT members and organizations, partners

Resources


Guidance Package: for contact management guidelines, sample SOPs and templates check this link